Getting Your Winnings Back to Your Wallet
Withdrawals on charmender go back to the wallet you used to deposit — DANA, OVO or GoPay. Open the withdrawal screen, pick your wallet, enter the amount you want to move out, and submit. Before a withdrawal is processed we do a quick check to confirm your account details match the wallet owner. This is standard practice and it protects your funds
from ending up in the wrong place. We do not promise specific processing windows because transfer speeds depend on your wallet provider, but most requests move through without long delays. Keep your wallet details current in your account settings so nothing holds up the transfer.
- Go to Withdraw — Find the withdrawal option in your account menu — same spot as the cashier, whether you are on phone or desktop.
- Select Your Payout Wallet — Choose the wallet your funds should go to. It should match the one you deposited with for a smoother verification pass.
- Enter the Withdrawal Amount — Type the amount. The screen shows the available balance and any minimum that applies at that moment.
- Complete the Security Check — Confirm your identity if prompted — this keeps your payout moving to you and nobody else. Submit and track the status in your account.